Job Description
Ready to launch your career tomorrow? Growth Horizons LLC is seeking motivated individuals for our Entry-Level Customer Service Specialist position in Charlotte, NC. No experience required – we provide comprehensive training!
Join our award-winning team and develop valuable skills in communication, problem-solving, and client relations. This full-time role offers competitive pay, benefits, and clear pathways for advancement. Whether you're a recent graduate or career-changer, this is your opportunity to grow with us.
What We Offer:
- Free paid training program
- Health/dental/vision benefits
- 401(k) with company match
- Paid time off
- Career development workshops
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system
- Collaborate with team to improve service quality
- Meet performance metrics and quality standards
- Participate in ongoing training sessions
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and willingness to learn
- Customer-focused mindset