Job Description
Join our dynamic team in the heart of Washington DC! We're seeking motivated individuals with no prior experience to launch their careers in customer service. Enjoy comprehensive paid training, flexible scheduling options, and a supportive environment designed for growth. Perfect for recent graduates or career changers looking to start immediately. Interviews happening this week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Participate in ongoing training programs
- Maintain accurate documentation of interactions
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (no degree required)
- Excellent verbal and written communication skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- U.S. work authorization required
- Availability for flexible shifts (including weekends)