Job Description
Join our dynamic team at Pacific Connect Solutions as an Entry-Level Customer Service Specialist! We're hiring motivated individuals in Long Beach with no prior experience. Enjoy competitive pay, comprehensive training, and immediate start date. Perfect for career changers, recent graduates, or anyone seeking a fresh start in customer service. Apply today to become part of our award-winning team!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and customer satisfaction goals
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Must be authorized to work in the US