Job Description
Launch your career with industry-leading training! Nashville Growth Partners is seeking motivated individuals for our Entry-Level Customer Service Specialist role. No prior experience required—we provide comprehensive paid training to equip you with essential skills in client communication, problem-solving, and CRM software. Join our dynamic team in downtown Nashville and grow with one of Tennessee's fastest-growing service providers.
What We Offer:
- 4-week paid training program ($18/hour during training)
- Career advancement opportunities
- Comprehensive health benefits
- Flexible scheduling options
- Performance-based bonuses
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using our proprietary CRM system
- Document interactions in compliance with company protocols
- Collaborate with cross-functional teams to resolve complex cases
- Meet daily performance metrics (call volume, resolution time)
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Willingness to learn new technologies
- Ability to work in a fast-paced environment
- Customer-focused mindset
- No prior experience required