Job Description
Start your career tomorrow with Memphis Innovations Group! We're seeking motivated individuals for our entry-level customer service positions with immediate hire opportunities. No prior experience required – we provide comprehensive training to help you succeed. Join our dynamic team in Memphis and begin your professional journey today!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development
- Support departmental initiatives and process improvements
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office Suite)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to Memphis office
- Must be available for immediate start
- Pass background screening and drug test