Job Description
Join Urban Solutions Inc. and kickstart your career with our No Experience Needed Customer Service Specialist role! Enjoy weekly pay while making a real impact in our vibrant San Francisco team. We provide comprehensive training and a supportive environment where your growth is prioritized. Perfect for recent graduates or career changers seeking stability and advancement opportunities.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, product questions, and service issues efficiently
- Update and maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing training to enhance product knowledge
- Identify opportunities to improve customer experience processes
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (students welcome to apply)
- Strong communication skills and active listening ability
- Basic computer proficiency and typing skills (35+ WPM)
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- Must pass background check and drug screening
- Valid California ID or work authorization required