Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Jacksonville! No experience necessary – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our nationally recognized organization. Perfect for recent graduates, career changers, or anyone seeking a fresh start in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process transactions and resolve billing issues
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Participate in ongoing training programs
- Adhere to company policies and regulatory standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM)
- Positive attitude and customer-focused mindset
- Ability to work independently and in teams
- Reliable transportation to our Jacksonville location
- No prior experience required – training provided!