Job Description
Join our dynamic team as an Entry Level Customer Service Specialist at Sunshine Solutions Inc. in Jacksonville! We're seeking motivated individuals with no prior experience to provide exceptional support to our growing client base. Enjoy competitive pay, comprehensive training, and career growth opportunities in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and team player mentality
- No prior experience required - we provide training!