Job Description
Launch your career with Detroit Connect Solutions! We're seeking motivated individuals with no prior experience to join our customer service team. Enjoy comprehensive paid training, career advancement opportunities, and a supportive work environment in the heart of Detroit. Help us deliver exceptional service while building valuable skills for your future.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve basic service issues
- Document interactions in our CRM system
- Collaborate with team members to ensure customer satisfaction
- Participate in ongoing training programs
- Meet daily performance metrics
- Maintain accurate customer records
Qualifications
- No experience required – we train everyone!
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and team player mindset
- Reliable internet connection for remote options
- Ability to stand for extended periods (in-office)
- Background check required