Job Description
Start your career tomorrow with our comprehensive training program! No experience required to join our dynamic customer service team at Apex Solutions Group. We provide paid on-the-job training and career growth opportunities for motivated individuals in Raleigh, NC. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Perfect for recent graduates, career changers, or anyone seeking a fresh start in the thriving Triangle business community.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests using our proprietary CRM system
- Collaborate with team members to resolve complex customer issues
- Maintain accurate customer records and documentation
- Participate in ongoing skills development workshops
- Support cross-functional projects as assigned
Qualifications
- High school diploma or equivalent (students welcome)
- Exceptional communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and strong problem-solving abilities
- Reliable transportation to our downtown Raleigh office
- Ability to work flexible shifts including weekends
- No prior experience required - training provided