Job Description
Ready to launch your career? Horizon Growth Partners is urgently seeking motivated Entry-Level Customer Service Specialists in Milwaukee! No experience required – we provide comprehensive paid training and a supportive team environment. Join our mission to deliver exceptional customer experiences while building valuable professional skills.
Why Choose Us? • Competitive hourly wages with performance bonuses • Comprehensive benefits package (health/dental/vision) • Clear career advancement paths • Modern downtown Milwaukee office • 100% paid training program
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Process orders, returns, and service requests accurately
- Document customer interactions and transactions in CRM systems
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics and quality standards
- Continuously improve product knowledge through training modules
- Support cross-functional projects during peak seasons
Qualifications
- No prior experience required – open to recent graduates and career changers
- High school diploma or equivalent (GED)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Ability to work flexible hours including weekends
- Positive attitude and willingness to learn new systems
- Valid Wisconsin ID for background verification