Job Description
Launch your career with GrowthStart Solutions! We're seeking enthusiastic Entry-Level Customer Service Specialists to join our dynamic team in Austin, TX. No experience required – we provide comprehensive training and career growth opportunities. Enjoy a supportive environment where your communication skills and positive attitude shine while helping customers achieve their goals.
Why Join Us?
- Industry-leading training program
- Clear career advancement path
- Competitive hourly pay + performance bonuses
- Comprehensive benefits package (health/dental/vision)
- Modern downtown Austin office with flexible scheduling
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with support teams to resolve complex cases
- Meet daily performance metrics for quality and speed
- Contribute to process improvement initiatives
- Represent the company brand with professionalism
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with basic computer applications
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Valid Texas ID for background check