Job Description
Launch your career with GrowthPath Solutions! We're seeking motivated Entry-Level Customer Service Specialists to join our Oklahoma City team. No prior experience required – we provide comprehensive training to develop your skills in client relationship management, problem-solving, and communication. Join a supportive environment where your growth matters and enjoy competitive benefits including health insurance, paid time off, and career advancement opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Resolve customer issues using our ticketing system and knowledge base
- Document interactions accurately in CRM software
- Collaborate with team members to improve customer satisfaction metrics
- Participate in ongoing training programs to enhance product knowledge
- Contribute to process improvement initiatives
- Uphold company standards for service quality and efficiency
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Positive attitude and willingness to help others
- Basic computer literacy with proficiency in Microsoft Office
- Reliable transportation to our Oklahoma City office
- Ability to work flexible hours including occasional weekends
- No prior customer service experience necessary