Job Description
Join Our Memphis Team Today! Memphis Growth Partners is urgently seeking motivated Entry Level Customer Service Specialists to join our dynamic team. No experience required – we provide comprehensive training! If you're a people person with a passion for helping others, this is your opportunity to launch a rewarding career in one of Tennessee's most vibrant cities.
Why Memphis Growth Partners?
- Competitive salary + performance bonuses
- Full benefits package (health, dental, vision)
- Clear career advancement path
- Collaborative, supportive work environment
- Training programs for professional growth
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process orders and maintain accurate records
- Collaborate with team members to improve service quality
- Participate in ongoing training and development
- Meet performance metrics for customer satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency (typing, MS Office)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliability and punctuality
- No prior experience necessary