Job Description
Launch your career in Detroit with our comprehensive training program! We're seeking motivated individuals ready to start tomorrow in our customer service division. No prior experience required – we provide hands-on training in communication, problem-solving, and industry tools. Join a dynamic team committed to professional growth and community impact. Enjoy competitive benefits, flexible scheduling, and clear advancement pathways.
Why Join Us?
- Start your career within 48 hours
- Free industry certification training
- Mentorship from senior professionals
- Performance-based bonuses
- Health and wellness benefits
Responsibilities
- Handle inbound/outbound customer communications professionally
- Resolve customer inquiries and complaints using CRM systems
- Document interactions and maintain accurate case files
- Collaborate with team members to resolve complex issues
- Meet performance metrics for call handling and resolution
- Participate in ongoing training sessions
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (including weekends)
- Customer-focused mindset
- Quick learner with adaptability
- No experience required – training provided