Job Description
Launch your career with our comprehensive training program! No prior experience required. We're seeking motivated individuals to join our customer service team in Phoenix, AZ. Enjoy paid on-the-job training, career advancement opportunities, and a supportive work environment. Perfect for recent graduates or career changers. Benefits include health insurance, paid time off, and 401K matching.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process transactions and resolve billing issues
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for call resolution and satisfaction
- Participate in ongoing training sessions
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication skills
- Ability to learn new technologies quickly
- Positive attitude and customer-focused mindset
- Basic computer proficiency
- Must pass background check