Job Description
Start your career with paid training! Detroit Career Hub is seeking motivated individuals for our Entry-Level Customer Service Specialist positions. No experience required – we provide comprehensive on-the-job training to build your professional skills. Join our inclusive team in downtown Detroit and grow your career while making a difference in our community.
What We Offer:
- 4-week paid training program
- Competitive hourly wage with performance bonuses
- Health benefits and 401(k) matching
- Clear career advancement path
- Modern downtown workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and resolve account issues
- Document interactions in CRM systems
- Collaborate with team members to ensure customer satisfaction
- Adhere to company policies and compliance standards
- Continuously develop product knowledge
- Participate in weekly skill-building sessions
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy and typing skills
- Strong communication and problem-solving abilities
- Positive attitude and willingness to learn
- Ability to work flexible shifts (including weekends)
- No prior experience required
- Valid work authorization
- Pass background check