Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and kickstart your career with no prior experience required! At Horizon Growth Partners, we're committed to nurturing talent and providing comprehensive training to help you succeed. This is your opportunity to develop valuable skills in communication, problem-solving, and client relationship management in a supportive environment.
Located in the heart of Fort Worth, Texas, we offer competitive compensation, growth opportunities, and a collaborative culture. If you're a motivated individual with a passion for helping others, we want to meet you!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests using our CRM system
- Document customer interactions and maintain accurate records
- Collaborate with team members to resolve complex issues
- Participate in ongoing training programs to enhance product knowledge
- Contribute to process improvement initiatives
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent (no college experience required)
- Zero prior experience necessary - we provide full training
- Strong verbal and written communication skills
- Basic computer proficiency and willingness to learn new software
- Positive attitude with customer-first mindset
- Ability to work in a fast-paced team environment
- Reliable attendance and punctuality
- Must be authorized to work in the United States