Job Description
Join Philly Career Launch and kickstart your career with comprehensive paid training! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Our 8-week paid training program equips you with essential skills in communication, problem-solving, and industry tools. Enjoy competitive benefits, growth opportunities, and a supportive work environment in the heart of Philadelphia.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process transactions and maintain accurate records
- Collaborate with team members to resolve complex issues
- Utilize CRM software to manage customer interactions
- Adhere to company protocols and service standards
- Continuously improve product knowledge through training modules
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to learn new technologies quickly
- Positive attitude and team-oriented mindset
- Reliable transportation to downtown Philadelphia