Job Description
Ready to launch your career without prior experience? Milwaukee Growth Partners is seeking enthusiastic Entry Level Customer Service Specialists to join our dynamic team in Milwaukee. We provide comprehensive training and mentorship to help you thrive in a supportive environment. This full-time role offers competitive benefits, growth opportunities, and the chance to make a real impact on our clients' experiences. If you're a motivated individual with strong communication skills and a passion for helping others, apply today to start your professional journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests accurately and efficiently
- Document customer interactions and maintain detailed records in CRM systems
- Collaborate with team members to resolve complex customer issues
- Continuously improve knowledge of products and services to provide accurate information
- Contribute to team goals by meeting performance metrics for response times and satisfaction
- Participate in ongoing training sessions to enhance skills and product knowledge
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – we provide full training
- Strong written and verbal communication skills
- Proficiency in basic computer applications (MS Office, email)
- Ability to multitask and manage time effectively in a fast-paced environment
- Positive attitude with a customer-first mindset
- Willingness to work flexible hours including occasional weekends
- U.S. work authorization required