Job Description
Join our dynamic team at Fresno Community Services as an Entry-Level Customer Service Representative! We're urgently hiring passionate individuals ready to kickstart their careers in a supportive environment. No experience necessary – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our award-winning organization. If you're a motivated team player with excellent communication skills, apply today and become part of Fresno's most trusted service provider!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve service issues efficiently by coordinating with internal teams
- Maintain accurate customer records in our CRM system
- Contribute to a positive team culture through collaboration and mutual support
- Participate in ongoing training to enhance product knowledge and service skills
- Support community outreach initiatives as part of our mission-driven approach
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Strong verbal and written communication abilities
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and commitment to exceptional customer experiences
- Reliable transportation and punctuality for on-site shifts
- Ability to work in a fast-paced environment with minimal supervision
- Passion for serving the Fresno community