Job Description
Launch your career in customer service with no experience required! San Antonio Growth Partners is seeking motivated individuals for our paid training program designed to transform you into a skilled Customer Service Representative. We provide comprehensive hands-on training, mentorship, and a supportive team environment where you'll develop essential communication and problem-solving skills. Join our growing team and start building your future in one of San Antonio's fastest-growing industries.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and professionalism
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and resolution
- Continuously improve product knowledge through training modules
Qualifications
- No prior experience required - we train from the ground up!
- High school diploma or equivalent
- Strong desire to learn and grow professionally
- Excellent communication skills in English
- Basic computer proficiency
- Positive attitude and team player mentality
- Ability to stand for extended periods (if required)