Job Description
Are you looking for an entry-level opportunity in Atlanta, GA?
We are urgently hiring for our Customer Success team! We offer paid training, career advancement opportunities, and a supportive environment for new graduates.
Why Join Us?
We are looking for individuals who are eager to learn and grow.
We are urgently hiring for our Customer Success team! We offer paid training, career advancement opportunities, and a supportive environment for new graduates.
Why Join Us?
- Competitive hourly rate starting at $16.00
- Comprehensive paid training program (no prior experience required)
- Health, dental, and vision insurance after 30 days
- Clear path to management and leadership roles
We are looking for individuals who are eager to learn and grow.
Responsibilities
- Handle Inbound & Outbound Communications: Manage a high volume of customer inquiries via phone, email, and chat with professionalism and empathy.
- Provide Technical Support: Troubleshoot basic technical issues and guide customers through standard operating procedures.
- Complete Mandatory Training: Attend and pass the 2-week paid training module to demonstrate competency in our products and services.
- Documentation: Accurately log customer interactions and solutions in our CRM system.
- Upselling & Sales: Identify opportunities to introduce our premium service packages to existing clients.
Qualifications
- Education: High School Diploma or GED required; Bachelor's degree preferred but not mandatory.
- Experience: Zero to two years of experience; Entry Level candidates are highly encouraged to apply.
- Skills: Strong verbal communication skills and a friendly, approachable demeanor.
- Technical: Basic computer proficiency and typing speed of 40+ WPM.
- Availability: Must be available to work full-time hours (including weekends) during training.