Job Description
Launch your career in Philadelphia with our paid training program! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Enjoy competitive pay, comprehensive benefits, and immediate start dates. Our hands-on training will equip you with essential skills in client communication, problem-solving, and digital tools. Grow with us while making a real impact in your community.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues using established protocols
- Document interactions in CRM systems accurately
- Collaborate with team members to optimize service delivery
- Complete product knowledge training modules
- Meet daily performance metrics after training
- Participate in ongoing skill development sessions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Basic computer literacy
- Positive attitude and customer-first mindset
- Reliable transportation to our Philadelphia office
- Authorization to work in the United States