Job Description
Launch your career with comprehensive training at Growth Solutions Inc.! We're seeking motivated individuals in Fort Worth to join our award-winning customer service team. No prior experience required – we provide paid training in communication techniques, problem-solving, and CRM software. Enjoy a supportive environment with career advancement opportunities, flexible scheduling, and performance bonuses. Join over 200 team members who started with us and now hold leadership positions!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve issues using our proprietary CRM system with guided training
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics during and after training period
- Participate in weekly skill development workshops
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent verbal communication skills
- Basic computer proficiency (typing 25+ WPM preferred)
- Strong problem-solving abilities
- Ability to work flexible hours including weekends
- Positive attitude and willingness to learn
- Valid Texas ID for background check
- No prior experience necessary