Job Description
Launch your career with us! Detroit Customer Solutions Inc. is seeking motivated individuals for our Entry-Level Customer Service Representative position. No prior experience required—we provide comprehensive paid training to ensure your success. Join our dynamic team in Detroit and build a stable career in customer service with growth opportunities and competitive benefits.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using company systems and protocols
- Document interactions accurately in CRM software
- Collaborate with team members to deliver exceptional service
- Adhere to company policies and quality standards
- Participate in ongoing training programs
- Contribute to a positive team environment
Qualifications
- No experience necessary—training provided!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Positive attitude and willingness to learn
- Reliable internet access for remote training