Job Description
Launch your career with comprehensive training and no prior experience required! Innovate Solutions Group is seeking motivated individuals to join our Oklahoma City team as Customer Service Representatives. We provide all necessary training to develop your skills in communication, problem-solving, and client relationship management. Enjoy a supportive environment with career advancement opportunities and competitive benefits. If you're eager to learn and grow with a forward-thinking company, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Continuously improve product knowledge through ongoing training
- Meet performance metrics for customer satisfaction and resolution times
- Identify opportunities for process improvements
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent
- Strong written and verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Reliable attendance and punctuality
- Must pass background check and drug screen