Job Description
Launch your career with comprehensive training and no prior experience required! Columbus Growth Solutions is seeking motivated individuals to join our dynamic team as Customer Service Representatives. We provide paid hands-on training, mentorship, and a supportive environment to help you thrive. Enjoy competitive pay, benefits, and growth opportunities in one of Ohio's fastest-growing industries. Perfect for recent graduates, career changers, or anyone seeking a stable career path with upward mobility.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process transactions and resolve account issues using proprietary software
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to compliance standards and security protocols
- Participate in ongoing training to enhance product knowledge
- Identify opportunities to improve customer experience
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Reliable internet access for remote work components
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening