Job Description
Start your career in Detroit with zero experience! Detroit Growth Partners is hiring motivated individuals for our paid training Customer Service program. We provide everything you need to succeed, including hands-on coaching, industry certifications, and a clear path to advancement. Join our diverse team and build a stable future in one of America's most dynamic cities.
Why join us?
- Free comprehensive training (4 weeks paid)
- Competitive hourly wages + performance bonuses
- 100% paid health benefits after 90 days
- Tuition reimbursement for further certifications
- Growth opportunities to team lead/supervisor roles
Responsibilities
- Handle inbound customer inquiries via phone/email/chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with support teams on complex issues
- Meet quality and productivity targets
- Document interactions in compliance protocols
- Participate in ongoing training modules
Qualifications
- No experience required – we train everyone
- High school diploma or equivalent
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Ability to learn new software quickly
- Customer-focused mindset
- Reliable transportation to downtown Detroit
- Flexible availability (some weekends/evenings)