Job Description
Join our award-winning team as an Entry-Level Customer Service Representative! No prior experience required – we provide comprehensive training to help you succeed. Albuquerque Community Services is seeking motivated individuals to serve our diverse community with compassion and professionalism. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person
- Resolve service issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and quality standards
- Participate in ongoing training programs
- Support community outreach initiatives
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to learn new systems quickly
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Albuquerque location
- Passion for helping others