Job Description
Join Milwaukee Community Services as an Entry-Level Customer Service Representative and kickstart your career in a supportive environment! We're seeking motivated individuals to assist our diverse clientele with inquiries, provide exceptional service, and contribute to our mission of community empowerment. Enjoy flexible scheduling, comprehensive training, and opportunities for growth in Milwaukee's vibrant service sector.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate documentation using CRM systems
- Collaborate with team members to resolve complex service issues efficiently
- Support community outreach initiatives and promotional events
- Adhere to company policies while maintaining high service standards
- Assist with data entry and record-keeping tasks
- Contribute to continuous improvement of service processes
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to work flexible hours including weekends
- Customer service experience preferred but not required
- Positive attitude and problem-solving aptitude
- Reliable transportation to Milwaukee location
- Ability to stand for extended periods during shift