Job Description
Join Illinois Growth Partners and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our dynamic team. Enjoy comprehensive training, flexible scheduling, and opportunities for advancement in a supportive environment. Perfect for recent graduates or career changers looking to build professional skills.
What We Offer:
- Full-time position with competitive benefits
- Paid on-the-job training program
- Career advancement opportunities
- Modern downtown Chicago office
- Team-based culture with mentorship
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic account issues and process transactions
- Document interactions in CRM system accurately
- Collaborate with team members to solve complex problems
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
- Maintain positive customer relationships
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and eagerness to learn
- Reliable internet access for remote training
- Must pass background check