Job Description
Launch your career with Georgia Tech Solutions! We're seeking motivated individuals with no prior experience to join our dynamic customer service team. Our comprehensive training program will equip you with essential skills for success in a fast-paced tech environment. Enjoy competitive pay, growth opportunities, and a supportive workplace culture. If you're eager to learn and excel, we want to hear from you!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve technical inquiries using knowledge base resources
- Document interactions accurately in CRM systems
- Collaborate with senior team members to resolve complex issues
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training and skill development sessions
Qualifications
- No prior experience required – we train from the ground up
- High school diploma or equivalent (GED accepted)
- Strong communication and problem-solving abilities
- Basic computer literacy and typing skills
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn new technologies
- U.S. work authorization and reliable transportation