Job Description
Join our dynamic Fort Worth team as an Entry-Level Customer Service Representative! No prior experience required – we provide comprehensive paid training to kickstart your career in customer service. This full-time position offers competitive pay, growth opportunities, and a supportive team environment. Perfect for recent graduates or career changers looking to build foundational skills in a thriving industry.
What We Offer:
- Full-time schedule with benefits package
- Paid on-the-job training and mentorshipOpportunities for career advancement
- Collaborative team culture
- Modern downtown Fort Worth office
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Document interactions accurately in CRM systems
- Collaborate with team to improve customer experiences
- Meet daily performance metrics
- Participate in ongoing training programs
- Represent the company with professionalism and enthusiasm
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable internet access for remote training
- Must pass background check