Job Description
Welcome to Premier Logistics & Distribution, where your career begins. We are currently seeking energetic and motivated individuals to join our team as Entry Level Customer Service Representatives in Jacksonville, FL. We pride ourselves on offering a weekly pay structure that ensures you are rewarded for your hard work every single week.
Whether you are looking to start your first career or are looking for a change in a stable environment, we provide the training and support you need to succeed. Our culture is built on teamwork, respect, and growth opportunities. If you are ready to join a company that values your potential, apply today!
Why Join Us?
- Weekly Paychecks: Get paid every week to support your lifestyle.
- No Experience Required: Comprehensive on-the-job training provided.
- Career Growth: Clear pathways for advancement within the company.
- Modern Environment: Work in a state-of-the-art facility in downtown Jacksonville.
Responsibilities
- Handle Customer Inquiries: Communicate with customers via phone, email, and chat to resolve issues and answer questions promptly.
- Process Orders: Accurately enter and process customer orders, returns, and exchanges using our proprietary software.
- Maintain Records: Keep detailed and accurate records of customer interactions and transactions in the database.
- Problem Solving: Assist in identifying and resolving customer complaints to ensure high satisfaction levels and retention.
- Team Collaboration: Work closely with the logistics and sales teams to ensure seamless operations and timely deliveries.
- Support Operations: Assist in maintaining a clean, organized, and efficient customer service area.
Qualifications
- Education: High school diploma or equivalent required; college degree preferred but not mandatory.
- Experience: No prior experience necessary; we provide full training.
- Skills: Strong verbal communication skills and a friendly, professional demeanor.
- Computer Proficiency: Basic knowledge of computer applications and the Microsoft Office suite.
- Availability: Ability to work flexible hours, including weekends and holidays as needed.
- Reliability: Must be punctual, dependable, and able to work well under pressure.