Job Description
Join our dynamic team at Atlanta Solutions Group and kickstart your career with weekly pay! We're seeking motivated Entry-Level Customer Service Representatives to deliver exceptional support to our clients. This role offers rapid growth opportunities, comprehensive training, and a supportive environment perfect for recent graduates or career changers. Enjoy the stability of full-time employment with competitive benefits and a collaborative workplace culture.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve billing and account issues efficiently using CRM systems
- Document interactions and maintain accurate customer records
- Collaborate with team members to escalate complex cases
- Meet daily performance metrics for response time and resolution
- Participate in ongoing product training and process improvements
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn software quickly
- Positive attitude and willingness to help others
- Reliable transportation to our Atlanta office
- No prior experience required - comprehensive training provided
- Ability to work flexible hours including some weekends