Job Description
Immediate opening for motivated entry-level professionals in Long Beach! Join our dynamic team as a Customer Service Representative and launch your career in a supportive environment. No experience necessary—comprehensive training provided. Enjoy competitive pay, benefits, and growth opportunities in one of California's most vibrant coastal cities. Apply today to start your professional journey!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Resolve product/service issues using established protocols and CRM tools
- Document interactions accurately in Salesforce and maintain detailed records
- Collaborate with sales and support teams to ensure seamless customer experiences
- Meet daily performance metrics including call quality and resolution times
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Strong communication skills and active listening ability
- Basic computer proficiency with MS Office and internet navigation
- Ability to work in a fast-paced, team-oriented environment
- Positive attitude with problem-solving mindset
- Reliable transportation and punctuality
- Previous customer service experience is a plus but not required