Job Description
Are you looking for No Experience Jobs in Chicago, IL? Apex Support Services is urgently hiring motivated individuals to join our growing team as Entry Level Customer Service Representatives. We are committed to providing a supportive environment where you can learn and grow without prior experience required.
We are looking for individuals who are eager to start a career, are friendly, and have a strong desire to help others. We offer comprehensive paid training to ensure your success from day one.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat with a friendly and professional tone.
- Resolve customer issues and complaints effectively to ensure high satisfaction rates.
- Process customer orders, returns, and account updates accurately and efficiently.
- Document all interactions and transactions in our CRM database.
- Collaborate with the sales and support teams to improve overall service quality.
- Identify opportunities to upsell products and services to existing clients.
- Maintain a clean and organized workspace and adhere to all company policies.
Qualifications
- High School Diploma or GED equivalent required.
- No prior customer service experience is necessary; we provide the training.
- Basic computer literacy and typing skills (30+ wpm).
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- A valid US work authorization.
- A positive attitude and willingness to learn new systems.