Job Description
Launch your career in Nashville with our no-experience-required Customer Service role! We're seeking motivated individuals who thrive in fast-paced environments and want to grow with us. Enjoy comprehensive paid training, flexible scheduling options, and a supportive team culture. Perfect for recent graduates, career changers, or anyone seeking a fresh start in the heart of Music City.
What We Offer:
- Full-time position with benefits (health/dental/vision)
- 401(k) with company matching
- Paid time off and holidays
- Professional development opportunities
- Modern downtown office with free parking
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM system
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Participate in ongoing training sessions
- Maintain positive brand representation
Qualifications
- High school diploma or equivalent (no college required)
- Strong communication skills (written and verbal)
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and team player mentality
- Reliable transportation to downtown Nashville
- Willingness to work flexible shifts