Job Description
Join our dynamic team at Florida Innovations Inc. and launch your career in customer service! We're seeking motivated individuals with no prior experience to become the voice of our brand. Enjoy competitive benefits, paid training, and a supportive environment designed for growth. Perfect for recent graduates or career changers looking to build foundational skills in one of Florida's fastest-growing industries.
What We Offer:
- Comprehensive 4-week paid training program
- Health insurance, 401(k), and paid time off
- Career advancement opportunities
- Modern downtown Miami workspace
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve customer concerns with empathy and efficiency
- Document interactions in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call resolution
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (required)
- Excellent communication skills (written and verbal)
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Passion for helping others