Job Description
Launch your career in Washington DC with no experience required! Capital Growth Partners is seeking motivated individuals for our Entry-Level Customer Service Representative position. We provide comprehensive paid training to ensure your success in this dynamic role.
Join our team and develop valuable skills while serving diverse clients in the nation's capital. This is your opportunity to gain professional experience with industry leaders who invest in their employees' growth.
What We Offer:
- 4-week paid training program ($18/hour during training)
- Full benefits package after 90 days
- Career advancement opportunities
- Modern downtown DC office environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service
- Complete training modules and assessments
- Meet performance metrics for customer satisfaction
- Adapt to new technologies and processes
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in fast-paced environment
- Must pass background check