Job Description
Join Ohio Retail Solutions as an Entry-Level Customer Service Representative and kickstart your career! No prior experience needed—we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Perfect for recent graduates or career changers looking to build professional skills.
Responsibilities
- Assist customers via phone, email, and chat with product inquiries and order support
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve complex customer issues
- Participate in weekly training sessions to enhance product knowledge
- Contribute to a positive team culture through daily stand-ups and feedback sessions
- Adhere to company policies and service standards consistently
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication skills and willingness to learn new technologies
- Ability to work independently and as part of a team
- Basic computer literacy and comfort with digital tools
- Positive attitude and customer-focused mindset
- Reliable transportation to our Columbus office
- Must be available for weekday shifts (Monday-Friday)