Job Description
Join Indianapolis Financial Solutions as an Entry-Level Customer Service Representative and start earning weekly pay while launching your career in finance! We're seeking motivated individuals to join our dynamic team and provide exceptional client support in a fast-paced environment. This role offers comprehensive training, career advancement opportunities, and the chance to develop valuable skills in financial services. Enjoy our supportive culture, performance-based bonuses, and the stability of a leading Indianapolis employer. If you're ready to grow professionally while making a tangible impact, apply today!
Responsibilities
- Handle inbound/outbound client calls and resolve inquiries regarding account information
- Process transactions accurately and maintain detailed client records
- Collaborate with team members to ensure seamless service delivery
- Adhere to regulatory compliance and security protocols
- Meet weekly performance metrics for call quality and resolution times
- Participate in ongoing training programs to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- 0-2 years of customer service experience
- Strong verbal communication and active listening skills
- Basic computer proficiency with MS Office Suite
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Valid Indiana driver's license (if field visits required)
- Positive attitude and problem-solving mindset