Job Description
Start your career with weekly pay! SwiftPay Solutions Ltd seeks enthusiastic Entry-Level Customer Service Representatives in Manchester. Enjoy competitive salaries, comprehensive training, and immediate financial stability with our weekly payroll system. Join a dynamic team committed to professional growth in the UK's thriving service sector.
Why Join Us?
- Weekly pay for immediate financial security
- Full-time position with benefits package
- Industry-leading onboarding program
- Clear career progression pathways
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve payment processing issues with precision
- Update and maintain customer records in CRM systems
- Collaborate with team to optimize service workflows
- Meet performance metrics including call handling times
- Participate in weekly training sessions
- Document customer interactions accurately
Qualifications
- High school diploma or equivalent required
- Excellent verbal/written communication skills
- Basic computer literacy with MS Office proficiency
- Ability to work flexible shifts including weekends
- Strong problem-solving aptitude
- Customer service experience preferred but not essential
- UK work authorization mandatory
- Positive attitude and team-oriented mindset