Job Description
Launch your career with Coastal Connect Solutions! We're seeking motivated individuals with no prior experience for our full-time Customer Service Representative role in Virginia Beach. Enjoy comprehensive paid training, a supportive team environment, and opportunities for growth. Join our mission to deliver exceptional client experiences while building valuable professional skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing concerns
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics for response times
- Participate in ongoing training programs
- Represent company values in all client interactions
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal communication skills
- Proficient with basic computer applications
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to Virginia Beach location
- Willingness to work flexible hours including weekends