Job Description
Start your career today with Urban Enterprises Inc.! We're urgently hiring entry-level Customer Service Representatives in Long Beach, CA. No experience required—we provide comprehensive training and mentorship to help you succeed.
Join our dynamic team and develop valuable skills in communication, problem-solving, and client relations. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority. Apply now and take the first step toward a rewarding career!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues and provide accurate product/service information
- Document interactions and maintain records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Meet performance metrics including response times and satisfaction scores
- Support marketing campaigns by processing customer feedback
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (college preferred)
- Strong verbal/written communication skills
- Basic computer literacy and ability to learn new tools
- Positive attitude and patience when handling customer concerns
- Ability to multitask in a fast-paced environment
- Reliability and punctuality
- Authorization to work in the United States