Job Description
Urgent Hiring: Entry Level Customer Service Positions Available Now!
Join our dynamic team at Nexus Solutions Group as an Entry Level Customer Service Representative. No prior experience required! We provide comprehensive training and a supportive environment for career growth. This is your opportunity to launch your professional journey in Columbus, Ohio with competitive pay and benefits.
Why Join Us?
- Comprehensive paid training program
- Health, dental, and vision benefits
- Career advancement opportunities
- Modern downtown Columbus office
- Team-focused culture
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update customer records in CRM systems
- Collaborate with team members to ensure service quality
- Meet performance metrics for call resolution and customer satisfaction
- Participate in ongoing training and development sessions
- Adhere to company policies and compliance standards
Qualifications
- No prior experience required - we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to work in a fast-paced environment
- Positive attitude and customer-focused mindset
- Must pass background check and drug screening
- Reliable transportation to downtown Columbus office