Job Description
Launch your career with Urban Solutions Group! We're seeking motivated individuals with no prior experience for our immediate-hire Customer Service Associate positions. Join our dynamic team in Columbus and gain hands-on training in client communication, issue resolution, and CRM systems. We provide comprehensive onboarding and career advancement opportunities for dedicated team players. If you're ready to start earning immediately while building professional skills, this is your opportunity!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Process orders and maintain accurate client records
- Resolve basic service issues using established protocols
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing skills development workshops
- Meet performance metrics for response time and customer satisfaction
- Support marketing campaigns through client outreach
Qualifications
- No experience required – full training provided
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality
- Must pass background check