Job Description
Are you looking for a career, not just a job?
We are seeking a Customer Service & Data Support Associate to join our growing team in Albuquerque, New Mexico. This is an excellent opportunity for individuals who are eager to start their professional journey with no prior experience required.
As a vital member of our support team, you will be the first point of contact for our clients, ensuring they receive top-tier service while assisting with essential data management tasks. We believe in promoting from within and are committed to your professional development.
Why Join Us?
- No Experience Necessary: We provide comprehensive paid training.
- Competitive Pay: Earn $16-$20/hour based on performance.
- Benefits Package: Health, dental, and vision insurance available after 90 days.
- Career Growth: Clear pathways to management and specialized roles.
If you are organized, friendly, and ready to learn, we want to hear from you today!
Responsibilities
- Respond to inbound customer inquiries via phone and email in a professional and timely manner.
- Accurately enter and maintain customer information into our internal database systems.
- Assist in the resolution of customer issues by identifying their needs and providing effective solutions.
- Collaborate with team members to optimize daily workflows and support operations.
- Participate in comprehensive paid training programs to master our products and services.
- Maintain a high level of professionalism and positive attitude during high-volume periods.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer literacy and ability to learn new software quickly.
- Strong written and verbal communication skills.
- Detail-oriented approach to work with a focus on accuracy.
- Willingness to work full-time hours (Monday - Friday).
- Passion for helping others and problem-solving.