Job Description
Are you looking for a career that offers stability, growth, and a paycheck every week? Portland Logistics Solutions is currently hiring Entry Level Customer Service Representatives to join our dynamic team in Portland, Oregon. We believe in promoting from within and provide comprehensive training for all new hires. Join us and start building a future you can be proud of.
We are seeking enthusiastic individuals who are eager to learn and contribute to a team-oriented environment. Whether you are transitioning from a different career or starting your first job, we offer the support and resources you need to succeed.
Why Join Us?
- Weekly Paychecks: Get paid every week for your hard work.
- No Experience Required: Full training provided on the job.
- Career Growth: Clear pathways to advancement and management roles.
- Modern Environment: Work in a collaborative, tech-forward office in the heart of Portland.
Responsibilities
- Provide exceptional support to customers via phone, email, and chat channels.
- Process orders, returns, and exchanges with high accuracy and speed.
- Document customer interactions and feedback in our internal CRM system.
- Resolve inquiries and complaints efficiently while maintaining a positive brand image.
- Collaborate with cross-functional teams to improve service processes and customer satisfaction.
- Assist in training new hires and mentoring junior team members.
Qualifications
- High school diploma or GED is required.
- Basic computer proficiency and typing speed of 40+ WPM.
- Strong verbal and written communication skills.
- Able to work flexible shifts, including weekends and holidays.
- A positive attitude and a genuine desire to help others succeed.
- Reliable internet connection (if applicable for remote/hybrid roles).